Vol retardé ou annulé à cause d’oiseaux: bientôt indemnisé?
More than 30,000
passengers already trusted Claim it
EU Regulation 261/2004 foresees that passengers, travelling to or from any European airport, are entitled to a ﬁnancial compensation in case of a delay of more than 3 hours, cancellation or overbooking.
Unfortunately, there are plenty of justifications airlines invoke in order not to compensate passengers that they have served badly. This is why we started Claim it.
It all started with a very long delay on a flight, Ralph Pais, our founder & C.E.O., experienced back in 2012. Within hours of engaging in his dispute with the airline – just in order to obtain what was his legal due – he realized he had stumbled upon a widespread problem.
Being entrepreneurial, Ralph views every problem as an opportunity. And that is the true foundational story of Claim It.
Our international team is made up of legal experts and top negotiators who have a deep knowledge and passion for passenger rights. They perfectly know all the tricks and arguments some airlines use in order not to compensate passengers and how to counter them.
When it comes to aiding disgruntled airline passengers, we at Claim it are unparalleled. Our organization has recovered large amounts for poorly served travelers since 20xx. Our impressive track record is made possible by the fact that we take the complaints of our clients personally. Always dedicated and results-driven, our team is accustomed to going above and beyond of what is expected of a firm.
Ralph is in charge of the daily management of the company and its developments in all European countries. He is also a regular public speaker on the subject of passenger rights. Furthermore, Ralph regularly gets invited on T.V. and radio shows to talk about the activities of Claim it and share his insights on passenger rights.
HEAD OF LEGAL DEPARTMENT & STRATEGY
Yizhaq was a lawyer at the Brussels Bar Association. During his studies he was the president of the European Law Students Association. He joined Claim it in May 2016 as head of Claim It’s business development department. Since he has developed an exceptional expertise in all matters related to passenger rights.
EXECUTIVE BOARD MEMBER
Lionel joined Claim It at the board level to help further the development of the firm. Lionel started his career in the corporate finance world at ING and at Goldman Sachs, helping companies finance specific projects. He now operates as a real estate developer. Lionel graduated at l’ICHEC in Brussels.
HEAD OF CUSTOMER RELATIONS
Alexia graduated at l’ICHEC in Brussels.
She is in charge of customer relations. If you encounter any hiccup in dealing with Claim It, Alexia is your go-to person.
She speaks four languages: French, Dutch, English and Hebrew.
Alexia joined the team of Claim it in August 2018.
HEAD OF CLAIMS DEPARTMENT
Mark is responsible for analyzing claims and negotiating with the airlines.
He speaks French, Dutch and English. He is a graduate in law and management.
Mark joined the Claim it team in August 2018.
Holder of a Master's Degree in Translation (ISTI - Brussels), Johanna Jankowski is in charge of the follow-up of the files with the airlines as well as the communication with our lawyers throughout Europe.
We force airlines to respect passenger rights and apply the EU legislation regarding compensations. Your advantages for having Claim it deal with your case are very clear and transparant:
In a nutshell, we enforce your compensation claim with the airline, using all legal means at our disposal in combination with an important knowledge and a sincere passion for passenger rights.
Contact us right away and we'll do the work for you too just as we battle for thousands of other passengers each and every day. Fill in your Claim it form now. And start your claim procedure right away.